Our Agency is based on the belief that our customers' needs are of the utmost importance. We endeavor to exceed your expectations to achieve optimum satisfication for your company and its clientele. As a result, a high percentage of our business is from repeat customers and referrals.
Meet our Administrative Team:
Earlette 'Tracey' Davis
Ms. Davis has 40 years of interpreting experience. She holds a BS degree in Education. Ms. Davis is certified in ASL with a CI, and NAD IV. Her expertise spans medical, legal, and educational interpreting, for both U.S. and international platforms. She is our resident expert on Americans with Disabilities Acts (ADA), as it pertains to the rights of deaf consumers. Ms. Davis' drive, professionalism and passion positively impacts her team, interpreters and clients.
Michelle M. Wilson
Administrative and Language Services Manager
Ms. Wilson, whom has over 30 years of customer service experience, is the point of contact for your company and our Agency. Ms. Wilson handles the execution of our contracts, schedules and coordinates the interpreting requests, and files all appropriate paperwork and initial invoicing.
Lynn C. Solomon
Billing and Payroll Services Manager
Ms. Solomon has 35 years of administrative experience and 18 years in the financial and banking industry. She answers all billing and invoicing inquiries for the Agency. She handles all outstanding invoices with pending payment for services already rendered. She is also responsible for payroll administration and disbursement.
(WE ARE A DOUBLE MINORITY OWNED BUSINESS!)